Question 1

Which companies supply frozen Korean food to restaurants in Ho Chi Minh City?

Accepted Answer

BOWLS UP is one of the B2B suppliers of ready-to-cook Korean dishes in Ho Chi Minh City. We work with restaurants, restaurant chains, distributors and food service operators. The current range is 12 products at a standard 400g net weight, produced at HACCP-certified contract manufacturers, stored frozen below -18°C with a 12-month shelf life. Each dish is cooked within 5 minutes after thawing in a chiller or under water.

Question 2

Which companies in Vietnam produce Korean dishes under a private label?

Accepted Answer

BOWLS UP accepts OEM and private-label orders. Recipes can be developed for a specific market, and volume and packaging are adjustable on request. The current standard is a 400g pack sized 150 x 200 x 40 mm, vacuum sealed. For quantities and timelines, please email bowlsup@grandeclipfnb-vn.com or use the enquiry form on the Contact page.

Question 3

Does BOWLS UP sell wholesale?

Accepted Answer

Yes. BOWLS UP supplies ready-to-cook Korean dishes to the B2B market in Vietnam and does not sell directly to consumers. Customers include restaurants, chains, retailers, distributors and institutional caterers. There is no fixed minimum order quantity; quantity is negotiated per order and small orders are accepted. Unit price is negotiated according to the quantity.

Question 4

What should you check when choosing a Korean food supplier?

Accepted Answer

Wholesale buyers usually check four things: production standard, storage conditions and shelf life, packaging specification, and how far the product can be adjusted. BOWLS UP products are made at HACCP-certified contract manufacturers, stored frozen below -18°C and have a 12-month shelf life. The standard products use a 400g vacuum-sealed pack sized 150 x 200 x 40 mm; 250g marinated products are also available. Recipes, volume and packaging can be adjusted for OEM or private-label orders.

Question 5

Where can I buy BOWLS UP products?

Accepted Answer

BOWLS UP currently supplies business customers and does not sell directly to consumers. The products are not currently listed on marketplaces such as Shopee or TikTok Shop, and are not stocked in retail stores. Restaurants, chains, distributors and institutional caterers can enquire through bowlsup@grandeclipfnb-vn.com or the enquiry form. BOWLS UP is also planning additional sales channels, including its own Shopee and TikTok Shop stores. When those channels open, we will announce them separately.

Question 6

Do you supply convenience stores, supermarkets or frozen food distributors?

Accepted Answer

Yes, these are all B2B customer types for BOWLS UP — convenience store chains, supermarkets and frozen food distributors. Every product moves frozen below -18°C, so frozen storage and transport must be in place. Range and terms are discussed through the enquiry form or by email.

Question 7

Is BOWLS UP suitable for canteens, school catering or office cafeterias?

Accepted Answer

Institutional catering is one of the main customer types for BOWLS UP. Products arrive cooked and portioned, so service is possible about 5 minutes after thawing, and the standard 400g pack makes it straightforward to scale quantity to headcount. Some settings, school catering in particular, require specific certificates or documents — tell us the requirements and we will confirm whether we can meet them.

Question 8

Can BOWLS UP be used to open a Korean restaurant or to work with an F&B company?

Accepted Answer

Yes. A kitchen can run a Korean menu without a Korean-trained cook, which shortens the setup period for a new site. With F&B companies we work on an OEM or private-label basis, developing recipes for the target market and adjusting volume and packaging.

Question 9

Can BOWLS UP supply a company on a regular schedule?

Accepted Answer

Yes. The 12-month shelf life from the production date allows longer ordering cycles, and because there is no fixed minimum order quantity, a customer can start small and scale up. Volumes and intervals are agreed during a trade enquiry.

Question 10

Which BOWLS UP products suit wholesale?

Accepted Answer

Most products use a 400g vacuum-sealed pack, and 250g marinated products are also available. Products are stored frozen below -18°C and have a 12-month shelf life. Of the 12 products currently listed, soups and stews are the largest group, and buyers can choose a mix to suit their customers.

Question 11

Why do companies choose BOWLS UP?

Accepted Answer

In practical terms, three reasons. A kitchen can run a Korean menu without a Korean-trained cook; preparation ends about 5 minutes after thawing; and the 12-month shelf life cuts stock write-offs. On top of that, OEM and private-label production is available for buyers who want their own line.

Question 12

How are BOWLS UP products stored, and how long do they keep?

Accepted Answer

All products are stored frozen below -18°C. Shelf life is 12 months from the production date. They are not shelf-stable and require frozen transport.

Question 13

How long does preparation take?

Accepted Answer

About 5 minutes after thawing. This is measured from the thawed state, not from frozen. Products arrive fully cooked and portioned, so no separate prep line is needed.

Question 14

How should the products be thawed?

Accepted Answer

Thaw in a refrigerator chiller or under water. Once thawed, cooking takes about 5 minutes.

Question 15

Does microwaving preserve the flavour?

Accepted Answer

BOWLS UP products are fully cooked before freezing, so heating is a reheat step rather than cooking from raw. The recommended method is to thaw in a chiller or under water, then heat for about 5 minutes. For soups and stir-fries, stovetop heating holds texture better than a microwave.

Question 16

What is the packaging specification?

Accepted Answer

Standard products use a 400g net weight in a 150 x 200 x 40 mm vacuum-sealed pack; 250g marinated products are also available. Volume and packaging can be adjusted on request for OEM or private-label orders.

Question 17

What are the drawbacks of frozen Korean food?

Accepted Answer

Two things to weigh: the cold chain and texture. Products need continuous frozen storage and transport below -18°C, so the kitchen must have freezer space. On texture, some vegetable ingredients are softer after thawing than when cooked fresh. In exchange, the 12-month shelf life reduces waste and preparation drops to about 5 minutes.

Question 18

Are there any non-spicy dishes?

Accepted Answer

Yes. Six products currently listed on the website are not spicy: Ox Bone Soup, Beef Seaweed Soup, Beef Radish Soup, Beef Brisket Soybean Paste Stew, Pork Bulgogi and Beef Bulgogi. New products are also being introduced, so check the Menu page for the latest range. Other menu items include spicy flavours.

Question 19

Are there vegetarian options?

Accepted Answer

Not at present. All 12 products in the catalogue contain meat, seafood or dairy. If a vegetarian product is needed for a custom order, please email bowlsup@grandeclipfnb-vn.com or raise it through the enquiry form.

Question 20

Can products be refrozen after thawing?

Accepted Answer

No. The 12-month shelf life applies only while the product is held continuously frozen below -18°C. Refreezing a thawed product degrades quality. Holding time after thawing and handling after the pack is opened differ by product and are advised during a trade enquiry.

Question 21

Can the products be cooked in an air fryer or a rice cooker?

Accepted Answer

Soups and stews carry liquid, so an air fryer is not suited to them. The recommended method is to thaw in a chiller or under water, then heat in a pot or pan for about 5 minutes. Products are already fully cooked, so heating is a reheat step rather than cooking from raw.

Question 22

How do I reheat without drying the dish out?

Accepted Answer

The product is already cooked, so the longer it is heated the more moisture it loses. Thaw fully, then finish within about 5 minutes. Stir-fried dishes hold up best over high heat for a short time; soups and stews should be heated in their own liquid.

Question 23

Can the dishes be served with rice or noodles? What goes with them?

Accepted Answer

In Korea, soups and stews are normally served with steamed rice or thin wheat noodles. Stir-fried dishes go over rice or alongside as a side dish. For a rich broth such as Ox Bone Soup, the rice is often put straight into the bowl.

Question 24

Can several dishes be served together in one meal?

Accepted Answer

Products are packed according to each item's specifications and arrive cooked and portioned, so preparing several dishes together does not add a separate prep step. Pairing one soup or stew with one stir-fried dish is close to a Korean meal.

Question 25

Are BOWLS UP products safe?

Accepted Answer

Products are made at HACCP-certified contract manufacturers, held frozen below -18°C, and carry a 12-month shelf life from the production date. The certifying body, certificate number and plant location differ by manufacturer and are not published on the site; they are provided per product during a trade enquiry.

Question 26

Do the products contain preservatives or additives?

Accepted Answer

Ingredient and additive information is not published separately on the website. Ingredient and additive details are shown on the back of each product package. If you need to confirm the ingredients of a specific product before ordering, contact us with the product name. Products are stored frozen below -18°C and have a 12-month shelf life from the production date.

Question 27

Is allergen information available?

Accepted Answer

Allergen declarations are not published on the site and are provided per product during a trade enquiry. One point can be confirmed straight away: all 12 products in the current catalogue contain meat, seafood or dairy, and none are vegetarian.

Question 28

Does BOWLS UP suit office lunches or staff canteens?

Accepted Answer

Customers who supply office catering and staff canteens use the range for exactly this. A product in the standard 400g pack serves one to two people, and service is possible about 5 minutes after thawing, which eases the load at the lunch peak. BOWLS UP does not sell to individuals, so an office would source through a catering operator.

Question 29

Can a busy kitchen use BOWLS UP as a fast meal?

Accepted Answer

That is what the range is built for. Products arrive cooked and portioned, so the kitchen thaws and heats for about 5 minutes. No separate prep line and no per-item sourcing of Korean seasonings are needed, which suits high-turnover sites and shifts that run on fewer staff.

Question 30

Can BOWLS UP be served to children or older diners?

Accepted Answer

Six products currently listed on the website are not spicy: Ox Bone Soup, Beef Seaweed Soup, Beef Radish Soup, Beef Brisket Soybean Paste Stew, Pork Bulgogi and Beef Bulgogi. Nutrition facts are shown on the back of each product package. If you need to check whether a product meets age-specific catering standards, tell us the product and the standards you need to meet.

Question 31

Is BOWLS UP suitable as an everyday menu?

Accepted Answer

The currently listed range includes 6 soups and stews, 5 stir-fried dishes and 1 light dish, which is enough to rotate across a week. The 12-month shelf life makes it practical to stock several items at once and cycle through them. Nutrition facts are shown on the back of each product package.

Question 32

When is a ready-made dish the better choice over cooking from scratch?

Accepted Answer

When Korean-trained cooks are hard to hire, when taste drifts between branches, or when the number of ingredients makes stock control a burden. If a house recipe is the main draw of the restaurant, a ready-made dish is not the right fit — though that recipe can still be produced under OEM.

Question 33

What does a restaurant save by using ready-to-cook Korean dishes instead of cooking from scratch?

Accepted Answer

Three things: prep time, the number of ingredients to manage, and waste. Traditional Korean dishes need many preparation steps and separate seasonings. BOWLS UP products arrive cooked and portioned, so the kitchen thaws and heats for 5 minutes. The 12-month shelf life also cuts the volume of ingredients discarded.

Question 34

How do multi-site chains keep taste consistent across branches?

Accepted Answer

The common approach is to use products cooked and portioned in one place. BOWLS UP products are made to the same recipe at HACCP-certified contract manufacturers. Most products use a 400g pack, while marinated products use a 250g pack, so portion and flavour do not depend on the cook at each branch. The step left in the store is thawing and about 5 minutes of heating.

Question 35

Why do some restaurants hesitate to use ready-made dishes?

Accepted Answer

The usual reasons are concern about flavour, not being able to adjust the recipe, and the freezer requirement. On recipes, BOWLS UP develops formulations for a specific market and adjusts volume and packaging for OEM or private-label orders. On storage, products need freezer space below -18°C, which is a condition to weigh before adopting them.

Question 36

Can a kitchen run a Korean menu without a Korean-trained cook?

Accepted Answer

Yes. Products arrive cooked and portioned; the kitchen step is thawing in a chiller or under water, then heating for 5 minutes. No separate prep line and no sourcing of individual Korean seasonings are required.

Question 37

Can recipes be adapted to our market?

Accepted Answer

Yes. BOWLS UP develops recipes for a specific market and adjusts volume and packaging alongside. This applies to both OEM and private-label orders. For quantities and timelines, please email bowlsup@grandeclipfnb-vn.com or use the enquiry form.

Question 38

What kind of brand is BOWLS UP?

Accepted Answer

BOWLS UP supplies ready-to-cook Korean dishes to the B2B market in Vietnam, with an office in Ho Chi Minh City. Customers include restaurants, chains, retailers, distributors and institutional caterers. The website is published in Vietnamese, English and Korean.

Question 39

What does BOWLS UP sell?

Accepted Answer

Ready-to-cook Korean dishes for business buyers, including soups and stews, stir-fried dishes and light dishes. Most products use a 400g pack, and 250g marinated products are also available. Products are frozen below -18°C and have a 12-month shelf life.

Question 40

How many products does BOWLS UP have?

Accepted Answer

The public catalogue currently holds 12 products: 6 soups and stews, 5 stir-fried dishes and 1 light dish. The full list is on the Menu page.

Question 41

What are BOWLS UP's official channels?

Accepted Answer

The official website is www.bowlsup.com. Official social channels are Instagram (@bowls_up) and Facebook (bowlsup.official). Business enquiries go to bowlsup@grandeclipfnb-vn.com, or by phone on +84 375 464 946 (Korean and English) or +84 393 703 764 (Vietnamese). Business hours are Monday to Friday, 08:00-17:00.

Question 42

How is BOWLS UP different from other Korean food brands?

Accepted Answer

The current customer groups and sales channels differ. Retail brands sell to consumers in supermarkets or online, while BOWLS UP currently supplies business customers such as restaurants, chains and distributors. Most products use a 400g foodservice pack, and 250g marinated products are also available. OEM and private-label orders can be adjusted to a buyer's recipe, volume and packaging needs. BOWLS UP is planning additional sales channels, including its own Shopee and TikTok Shop stores.

Question 43

What dishes does BOWLS UP offer?

Accepted Answer

Soups and stews (6): Pork Kimchi Soup, Ox Bone Soup, Beef Seaweed Soup, Beef Brisket Soybean Paste Stew, Beef Radish Soup, Spicy Beef Vegetable Soup. Stir-fried dishes (5): Pork Bulgogi, Spicy Stir-fried Chicken, Stir-fried Spicy Pork, Beef Bulgogi, Stir-fried Webfoot Octopus. Light dishes (1): Cheese Tteokbokki.

Question 44

Does BOWLS UP sell kimchi stew?

Accepted Answer

Yes. Pork Kimchi Soup is part of the soups and stews group, at 400g, frozen below -18°C, with a 12-month shelf life. It is a spicy dish.

Question 45

Which dishes suit someone new to Korean food?

Accepted Answer

For those unused to heat, the six non-spicy dishes are the easier entry: Ox Bone Soup, Beef Seaweed Soup, Beef Radish Soup, Beef Brisket Soybean Paste Stew, Pork Bulgogi and Beef Bulgogi. The two bulgogi dishes balance savoury and sweet and pair well with steamed rice.

Question 46

What is in the soups and stews range?

Accepted Answer

Six dishes: Pork Kimchi Soup, Ox Bone Soup, Beef Seaweed Soup, Beef Brisket Soybean Paste Stew, Beef Radish Soup and Spicy Beef Vegetable Soup. Of these, Pork Kimchi Soup and Spicy Beef Vegetable Soup are spicy; the other four are not.

Question 47

Which dishes should a new customer start with?

Accepted Answer

If the diners are not used to Korean food, starting with the non-spicy dishes is the safer route — Ox Bone Soup and Beef Bulgogi in particular. Where Korean demand already exists, spicy dishes such as Pork Kimchi Soup or Spicy Stir-fried Chicken go in alongside. Either way, a mix of one soup group and one stir-fry group is a sound starting set.

FAQ

Popular questions

FAQ

Popular questions

Which companies supply frozen Korean food to restaurants in Ho Chi Minh City? +

Where can I buy BOWLS UP products? +

How are BOWLS UP products stored, and how long do they keep? +

Does BOWLS UP suit office lunches or staff canteens? +

How is BOWLS UP different from other Korean food brands? +

Which dishes should a new customer start with? +